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iC Group Inc.

Interactive

sponsored by iC Group Inc.


Joël Parent

Joël Parent
Director, Interactive Business Development
iC Group Inc.

(800) 575-5590

Joël Parent steers sales and development of interactive promotions at iC Group. He possesses the unique ability to translate IT tech-talk into real-world business solutions (and vice versa). His success at integrating the worlds of emerging technology and incentive marketing has led iC Group and its clients to new heights of promotional innovation.

Joël has been with iC Group Inc. for 8 years. He has played an integral role in the development and implementation of iC Group's proprietary technology platform - iC Modus® - translating the interactive marketing needs of clients into the secure technology solutions that today's leading consumer brands have grown to rely on. Joël will entertain questions on all aspects of interactive games, contests and sweepstakes design and delivery; online security and promotion risk management; and integration of offline and online components in promotions.


Streaming Video Content
Posted by Joël on May 27, 2006

I often wonder, with the popularity of video games and online gaming, why aren’t auto manufacturers and dealers alike offering a truly interactive approach to relationship building by offering streaming video that has a representative personally introducing them to their website? And then, inviting them to click on links that will inform the online prospect quicker and deliver the info. more formally than reading a static web page.

While auto manufacturers may not have video introductions on their websites, many have entered into the interactive world through various other promotional methods. However, as with anything else there is a certain amount of risk involved. Chevy’s now infamous a foray into the world of user-generated content with the Tahoe Build your own commercial is a perfect example of these risks.
Conversely, Pontiac has had a great deal of success with innovative interactive campaigns, such as the recent ‘Catch a G6’ mobile marketing campaign, and the appearance of the Solstice on The Apprentice (and the subsequent spike in web traffic).


Coke Rewards Promo
Posted by Joël on May 27, 2006

Why is it that coke is claiming to have run out of the icon/logo prizes as of May 25, 2006. We purchased a lot of coke only to be disappointed. Promo runs through 6/14/06. Is this considered fraud or false advertising?

While I am not aware of the specifics of this particular contest, many similar promotions indicate that the promotional period lasts until the end date OR until quantities last. My guess would be Coke simply ran out of materials.


Burger King’s associate with My Space
Posted by Joël on May 17, 2006

This is a mistake on the part of BK. My daughter just forbid all of her children to be on MySpace. 60 minutes just did a piece on this, and found many child predators. This is not a good brand relationship at all. There are better places to achieve relationship marketing, and I am sure this will have a negative impact on their brand. What do you think?

Although I understand your point of view, I would have to disagree with you. First of all, Burger King is not the first major brand to associate itself with MySpace. In fact Pepsi, Toyota, Circuit City and Coca-Cola have all made use of MySpace to attract online audiences. Secondly, representatives from the social networking site have indicated that the site has reportedly, in response to a point you alluded to, removed over 200,000 profiles from its site and have hired security personnel to oversee the site. Lastly, BK is not targeting teenagers per se. Rather, they appear to be targeting the 18-30 male demographic, as they have offered downloads of Fox’s ‘24’ – a popular show among that demographic.


Starting Party
Posted by Joël on April 24, 2006

Hi, I am in the early stages of organising a fairly large promotional party/event targeting an audience of 18 to 30 year olds. I am however racking my brain as to what marketing techniques and processes would be best to use. I must say i am not on a massive budget.

First off, without knowing the specifics of your situation, it is difficult to provide you with an exact answer to the question. However, when developing a marketing communications plan, there are a few key areas to consider:
1 – What is the message you are trying to convey?
2 – What demographic will you be targeting with your campaign?
3 – What media will best target this group?
4 – What media will your budget allow you to employ?
In your case, you’ve answered #2 (18-30 yr olds). I would suggest an excellent method of targeting this particular group would be via mobile phones/SMS campaigns. As we’ve covered in this space, mobile phone penetration in this segment is off the charts.


Percentage lift using online promotion
Posted by Joël on April 19, 2006

Do you know what the average % lift in sales or lead generation is when using an online promotion? For example, “client will typically get a 30% greater return when they overlay a promotion to a media buy….”

Unfortunately, there is no easy answer to this type of question. There are so many variables that can affect the results and outcome of a particular online promotion. What demographics are being targeted? Does the prize pool offered appeal to this audience? What format is the online promotion? What is the accompanying media spend? What type of media? Etc, etc, etc.
While there is not a simple answer to this question, I can tell you we’ve seen promotions that have resulted in over 50% boost in sales during the promotional period. If the promotion is well planned and executed correctly, the results can be outstanding.


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