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EURO RSCG Impact

Experiential Marketing

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ROI
Posted on January 3, 2007

How do you show ROI?

Through methodical research, which is expensive, but critical. We’ve seen some competitors claim to use standardized, "Silver bullet" research methodologies that rely on magical multipliers to calculate value, but the world of XM is completely unique. Every campaign is different from the last, so each campaign requires a custom research methodology. If research is included in the development of the recommendations to the client, and designed into the campaign from the beginning, ROI can be proven. Through methodical research, which is expensive, but critical. We’ve seen some competitors claim to use standardized, "Silver bullet" research methodologies that rely on magical multipliers to calculate value, but the world of XM is completely unique. Every campaign is different from the last, so each campaign requires a custom research methodology. If research is included in the development of the recommendations to the client, and designed into the campaign from the beginning, ROI can be proven.






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