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Don Jagoda Associates

Sweepstakes, Contests or instant winner games

sponsored by Don Jagoda Associates


Archive for July 10th, 2006

Possibility of extending length of trips won
Posted by Meryl on July 10, 2006

When you win a trip is it possible to extend your stay? In some contests the trip is to Hawaii, Australia or even California for only a couple of days. Since you still have to pay taxes and other expenses, it doesn’t seem worth it, but if you are able to extend your stay, it would be. Are they willing to change the date of the return flight, and you could just pay for extra hotel nights you wanted to stay?

This is a rather broad question, and the answer will change from agency to agency, and possibly even promotion to promotion. I checked with Rich Kaback, DJA's Vice President of Travel & Incentives , to see how wwe would handle such a request, and here's Rich's answer:
"We frequently receive and gladly handle requests for extensions, particularly when the sweepstakes travel award is to a distant destination, but only offered for a limited duration. We engage the winner in a dialogue to determine whether they would like to extend, and clarify that we can make changes to the flight itinerary, so long as the original airfare is not exceeded. We then advise the applicable airfare cost and make every effort to rebook without any increase in airfare, or alternatively offer the winner the opportunity to subsidize the difference, in the event of an increase. We also gladly assist with land arrangements (hotel reservations, car rental, etc. - whatever is required.) However, just to insure that the accounting is crystal clear and unclouded, we typically maintain our original reservation, which we prepay in full, and then create a new, secondary reservation for any extension arrangements, which we cover with the winner's credit card. Sometimes, if the winner extends at the same hotel, we confirm a similar type of room accommodation, but with a separate confirmation number, and clarify this information to the winner in the letter which accompanies the final documents, advising that the winner should, at check-in, request that the same room be maintained or assigned to both bookings."


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